Wait for the voice prompt to say " Restart Device ". Can you still control them via the WEMO App? When telling alexa to turn on/off she says the device is unresponsive. Alexa Helpline is a group of expert technicians who can fix your Alexa device in a short span of time. Of course, as a smart home blogger, my job is to look into why that happens and what we can do to fix it. Tap on Skills & Games. I’d like to know if this is a bug in Ring’s Alexa skill, or some temporary server issue, or something else such as my misunderstanding. Try to reboot your WEMO devices and Alexa, then check again if they still won't respond. In the Alexa app, open the Menu, and then select Settings. Power the BOND off for 30 seconds by removing the USB connector. Powered by Discourse, best viewed with JavaScript enabled. Select your device and then select Update Wi-Fi. When the BOND center ring is solid blue wait 2 minutes for the Bond Bridge, the Bond Home … My apps are Android, if that matters. Set up your Alexa-enabled device and download the Amazon Alexa app. The skill used to work but suddenly stopped when I switched my stuff over to a new wifi network. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Execution is successful for lambda event request.When I test it on emulator it returns me ok status but in the alexa app under device status it doesn't show updated status. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). SO if your Amazon Alexa is not connecting to WiFi then you need an expert technician’s help instantly. Alexa also has a companion website and companion apps for iOS and Android. Get Tech Support 1-833-202-2695. All devices say server unresponsive. Hi, I have an echo second generation and broadlink rm mini . If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. All I did was get IHC to forget the Broadlink (which lost all my devices), dsiconnected the Alexa skill and just re-added the Broadlink device and readded the Alexa skill and everything started working. Am I doing something wrong? Connecting Ring Devices with Alexa is a simple process. Alexa doesn't respond or says she can't understand you. 1 … iOS app controls everything as expected. Once this is accomplished, you’ll be able to use a variety of Alexa-enabled devices with your Ring devices. Echo was able to turn on devices and groups for Vera. Tap on Disable. I tried rebooting the device, resetting the router and all that. Push and hold the main button on your Ecobee Switch+. The app will connect to your Echo, and a list of available Wi-Fi networks will appear. Yesterday, everything worked. If Alexa says it is not responsive, open Kasa, and disable your Wi-Fi. Press question mark to learn the rest of the keyboard shortcuts. That's all you need to do. ? However, today and yesterday the lock does not work with Alexa; the Alexa app says “Server is unresponsive” (also an orange-ish circle with triangle exclamation mark and “There is a problem” text saying Please check on your lock). Press the main button one time. Make sure you have an active internet connection. I installed the broadlink Alexa skill and did a device discovery which shows the devices in the Alexa app. Reply Delete I installed the broadlink Alexa skill and did a device discovery which shows the devices in the Alexa app. Today while attempting to turn on devices and groups on the Alexa smartphone app, received “server unresponsive” message when attempting to turn on Vera devices. when I try to turn on/off devices with Alexa it is saying "Device is not responding". “Alexa, arm Ring.” Once armed Alexa will respond with: “Ring is armed in home/away mode.” To check the status of your Alarm, say: “Alexa, is Ring armed?” To disarm your Ring Alarm, ask Alexa: “Alexa, disarm Ring.” Alexa will ask for your four-digit voice code. TP-link devices worked fine. She's also an expertly-tuned speaker that can fill any room with immersive sound. HI @DougHo, Thank you for sharing your experience with the Alexa skill and your Smart Locks with the Community. Tap Smart Integrations. Tap on the three lines in the upper left-hand corner. Hey dude. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. A simple restart often solves a host of mysterious tech problems. Tap Amazon Alexa. See if that works, and if it does, then it might be the Kasa skill that you may need to disable and enable again. Amazon Alexa uses the remote control feature of the plugs to control it. Tap on Your Skills. Hopefully someone can verify status of Ring Alarm with Kwikset Z-Wave and Alexa, rather than some less-informed response such as re-detecting devices, deleting/adding the skill, or deleting/adding the app (unless such step is known fix for issue of my system installed last week). Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. when I try to turn on/off devices with Alexa it is saying "Device is not responding". it is still giving me the same response "Device not responding". I wondered about similar names of devices, for example a lock named “Front Lock” vs the contact sensor named “Front Door” but hope those are okay since I can’t think of better approach. yankacy (jay yankacy) September 19, 2018, 10:04pm #1. She's always on—just ask for information, music, news, weather, and more. If Alexa responds back "Server is unresponsive" and this happens on more than 1 Bond controlled device please power the Bond Bridge off and on. Harmony hub, Ring and Yamaha Multicast. Jo-Ann - 21744 However, the devices are working perfectly when I try to access them using the IHC app. The devices still respond to voice commands. Latest update (resolved): Ring’s Alexa skill updated in the last couple of days, did not work at all until Disable and Enable again, and after that my two smart locks are working properly with Alexa. Once properly said, your Ring Alarm will disarm. It remains off and also I get device is unresponsive … Does the Alexa HomeSeer skill use myHS in some fashion? Move it closer to the router and see if this solves the problem. Tap on Wyze and then Disable Skill. Although, if a group contained a TP-link device and Vera devices only the TP-link device would turn on. How are you enjoying the Alexa integration with your Smart Locks and Alarm? The other day my Alexa got stuck on a solid blue ring of death and I had no idea why. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. Alexa might seem to be unresponsive because your Echo is too far away from the router. I'm getting the same intermittent "Server is unresponsive" with my Hue items that are connected … I had an issue with Broadlink not responding when I first set up the UK skill a few months ago. The Alexa app discovers my other items I.E. EricwithVera September 7, 2019, 2:27pm #2. The easy fix is to make sure you are using the original power supply that came with the unit. Hey i tried the broadlink skill yesterday as you said. Check that your Alexa device and the Alexa app have the latest software version. Any ideas? Without WiFi Alexa device is just like a bluetooth speaker! yankacy (jay yankacy) September 19, 2018, 10:51pm #2. All devices say server unresponsive. 475 2 TPlink smart plugs not working in Alexa. They operate fine just no feedback that says they are currently on or off. Continue to hold the main switch for five seconds. However, the devices are working perfectly when I try to access them using the IHC app. Ring Supported Alexa-enabled Devices. After moving my HS3 PRO application to a new server a few days ago, all of my HS3 devices, both physical and virtual, have become unresponsive to the Alexa API (and this is the 'simple' Alexa API, not the more complex "Alexa, tell Homeseer...." version). OK solved the problem. To directly control your Sensi thermostat with Amazon Alexa: Open the Sensi app. Same problem here! Your Ecobee Switch+ will restart, and should be ready to use again in a few minutes. Sign in to your Sensi account, and tap Link. In fact, not that I think about it, the times when I used to get that response from Insteon, it was a known issue and they were updating their firmware to try an resolve it, but I also has a faulty Insteon hub that was working-ish. Alexa is designed around your voice. I have Ring Alarm and Kwikset SmartCode 888 (Z-Wave) which works fine in the Ring app. When the message comes up you can not see the current state of the device. Post your comment; Comments (12) ... Alternatively you could even get a red ring with the assistant asking you to try later. Press J to jump to the feed. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Strange because I can do it all in the Smarthings all from my phone! There are 2 broadlink skills, one works flawlessly. Last problem: Jan. 6, 2021 at 7:44 p.m. Restart the Alexa-enabled device. IHC or Broadlink Skill? So that you could enjoy your Alexa device asap. Open Alexa app, go to all devices, select device that is not working, click trashcan icon (top right), click +(upper right), click Add Device, click Kasa (to connect your TP-LINK Kasa device to Alexa, click discover devices at bottom right, discovery should detect the device you wish to add. The light indicator is red when your device is muted. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. 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